IT Product Manager - Productivity and Collaboration

IS Product Manager – Productivity & Collaboration

Full Time

Permanent

Salary – Between £56,800 - £71,000 depending on experience                      

Location – Pity Me, Durham

First stage interviews for this role will take place 16th & 17th October.

About the role

We are looking for an experienced IS Product Manager to lead our Productivity & Collaboration team, focusing on established digital product stacks such as M365 and Robotic Process Automation (RPA). In this pivotal role, you will shape the ongoing strategy, delivery, and enhancement of these products, ensuring they continue to drive value and foster collaboration across Northumbrian Water Group.

You will set the vision and roadmap for our productivity and collaboration tools, manage product backlogs, and oversee the delivery of new capabilities. Working closely with business stakeholders, partners, and suppliers, you will provide thought leadership and champion best practices to maximise the value of our technology investments.

Reporting to the Head of IS Product Management, you will play a key role in shaping the future of digital collaboration within our organisation.

About you

You bring your authentic self to work and align with our One Team ethos and core values. With a proven track record of leading product teams and delivering value through digital products—ideally within the utilities sector, or with transferable skills from other industries—you are passionate about leveraging technology to achieve organisational goals.

You excel at building relationships, influencing stakeholders, and leading teams through change. Your experience includes working with external partners and suppliers to deliver and enhance technology solutions. You have led product teams across complex portfolios, and while experience with M365, RPA, or similar productivity and collaboration platforms is advantageous, it is not essential.

Strong stakeholder engagement, influencing, and leadership skills are essential, as is a proven ability to deliver innovative solutions and drive change. You are comfortable working in agile environments and managing the full product lifecycle. Excellent communication, organisational, and relationship-building skills are a must.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 26 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.