Stakeholder Engagement Lead

Stakeholder Engagement Lead

Working hours Full time 37 hours per week and some weekend working required (flexible working arrangements including part-time will be considered)

Permanent

Salary £38,880- £48,600 depending on experience

Location Pity Me, Durham / Hybrid working

We’re open to discussing flexible working

Participation in the media out of hours standby rota is also required

About the role

We have a new opportunity to join the team as our Stakeholder Engagement Lead. The successful  candidate will build trusted relationships with a wide range of stakeholders. You’ll thrive on collaboration, influence, and making a tangible impact on communities and the environment.

In this exciting role, you’ll guide how we engage with regulators, local authorities, environmental groups, and communities to deliver our Drainage and Wastewater Management Plan (DWMP). This is your opportunity to drive change, foster trust, and ensure we can deliver a near-to-long-term plan that truly delivers for our communities, the environment, and future generations.

To achieve this, you will identify and maintain a stakeholder register throughout planning. This includes leading engagement activities and communications using diverse channels to build partnerships and handle stakeholder queries.

You’ll prepare stakeholder engagement materials for formal consultation and assurance reporting which will identify how stakeholder input influences the DWMP. 

Within this role collaboration with the customer research team is key as you’ll ensure compliance with statutory requirements. Therefore, documenting feedback and its impact is key as you’ll provide regular progress updates to the Board for oversight and assurance.

About you

If you have experience in stakeholder management and delivering engagement strategies, then we want to hear from you. 

You’ll demonstrate experience in leading consultations, coordinating engagement activities, and building effective partnerships across diverse stakeholder groups. This will be underpinned by your ability to put customers and communities at the heart of planning.

Strategic planning experience is also key, coupled with the ability to lead engagement initiatives as you’ll use your communication skills to build trust and achieve goals. 

This means you’ll be experienced in chairing collaborative groups, ensuring regulatory compliance, whilst serving as a main point of contact for stakeholder engagement. 

You may have knowledge of statutory planning and regulatory frameworks in a regulated sector; however, we can provide training to develop your knowledge. 

This is an externally facing role, requiring regular travel across the UK to build external relationships and to visit Head Office locations. There may be occasions whereby a flexibility to your working hours is required, including some weekends, is essential. Participation in the media out of hours standby rota is also required.

First stage interviews will take place via MS Teams on 21st or 22nd July

If you are successful at this stage, second stage interviews will take place in person on either 31st July, 2nd or 3rd August.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.