Wastewater Network Team Leader

Wastewater Network Team Leader

Full time - 37 hours per week

Permanent

Salary - £39,967 to £47,459 per annum + car allowance

Location – Washington, Tyne and Wear

About the role

We have an exciting opportunity to join our Wastewater Maintenance team as a Team Lead, managing a group of up to 12 Operatives responsible for carrying out planned and reactive maintenance across the wastewater networks in our region. This role will see you join fast-paced team in our central area, where you will coordinate and develop your team to enhance asset performance while strictly adhering to NWL policies, procedures, and safety guidelines.

As Team Lead, you will demonstrate our company values by providing strong leadership and a consistent approach to training and supporting the development of your team members.

The successful candidate will ensure that all operational practices are effectively implemented, delivering regular updates to the team to maintain compliance with legislative and quality standards.

You will manage a field based  team who travel across the Northeast to maintain our sewerage network. By performing essential sewer maintenance, the team plays a critical role in protecting our customers and the environment, reducing the risk of flooding and preventing sewer escapes.

This role provides comprehensive training to help the successful candidate gain knowledge of  the various technical aspects required. We are looking for someone with transferrable skills who is eager to grow and develop into this position.

We are committed to supporting professional development and offer a range of training and growth opportunities within the organisation to help you advance your career.

A typical day begins with a team huddle to align on the action plan, set and agree clear expectations, and address any potential issues that could impact performance, such as vehicle availability or performance, equipment functionality, access, or capability concerns

Throughout the day, you'll conduct regular check-ins with key stakeholders to ensure tasks are properly assessed, assigned, and scheduled for the day, the week, and beyond.

A top priority is ensuring the safety of the team, with the goal that everyone goes home safe every day. The team leader's presence and availability play a critical role in achieving this. Daily responsibilities include conducting site visits during pre-planning and while jobs are in progress to help reinforce a strong safety culture.

Managing our essential resources, such as vehicles, equipment and people is a key part of the role. This involves overseeing servicing and repairs, managing absences, coordinating training, monitoring team performance, and ensuring adequate staffing and resourcing to meet operational needs.

About you

The ideal candidate will be experienced at managing a busy workload while maintaining a strong focus on customer and stakeholder needs. Proven leadership experience is essential, as well as the ability to use clear communication skills to regularly empower and motivate your team.

You will have proven experience in working within a multidisciplinary team and be prepared to support fellow wastewater team leaders as and when needed. Demonstrating dynamic leadership, technical ability, and strong problem-solving skills is crucial. You should have a performance driven mindset with a track record of building positive relationships both within your team and with key stakeholders.

We are looking for someone who can lead by example, foster high levels of employee engagement, and continuously develop their team to enhance operational effectiveness. A proven ability to deliver excellent customer service is essential.

We are committed to ensuring "Everyone Home Safe Every Day," so a strong awareness of health and safety is vital for this role. As Team Lead, you will actively promote a culture of safety by utilising company devices, enforcing PPE usage, and adhering to safety protocols.

The successful candidate will also hold a full valid UK manual driving licence

Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. 

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date. 

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

Interview to be held. 3rd & 4th June