Senior Quality Manager

Senior Quality Manager

Working hours Full time 37 hours per week (flexible working arrangements including part time will be considered)

Permanent

Salary up to £78,000 per year plus Car Allowance

Location hybrid working with office location at Pity Me, Durham

About the role

The Senior Quality Manager is a newly created role within NWL’s Assets commercial team. The role has overall responsibility for developing, managing and improving NWL’s site construction Quality Assurance standards, policies, and procedures.

As NWL gears up for the next AMP 8 asset investment period (2025-2030), we are developing our internal capability to effectively and efficiently deliver our forecast £3.6bn AMP 8 capital spend, in support of NWL’s business objectives and customer outcomes.

The role will provide advice and guidance to stakeholders on NWL’s quality management processes and procedures, undertake assurance reviews of contractor quality assurance plans, and work with NWL project teams, our Strategic Technical Partners and framework delivery partners to improve quality assurance outcomes.

The Senior Quality Manager is also responsible for managing the demand pipeline, engagement, and performance of project NEC ECC site supervisors, provided through our Strategic Technical Partners.

About you

If you have proven experience as a Quality Assurance Manager, an ECC Site Supervisor or similar, we would love to hear from you!

You will have strong knowledge of construction quality assurance processes and industry standards, and experience in managing and coordinating project site supervisors or subcontractors.

You will have an excellent understanding of NEC ECC contract management principles and practices, particularly in relation to client PM, ECC Supervisor and ECC PM roles & responsibilities.

You will have excellent communication and stakeholder management skills, as well as strong analytical and problem-solving skills, with the capacity to evaluate and mitigate risks.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

Please note this role may require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business. Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.