Project Technician

Job Title: Project Technician                 

Full time 40 hours per week

Permanent

Salary – up to £37,813 per annum depending on experience

Location – Mobile Worker Suffolk

About the role

Working alongside teams within IDS and delivery partners, a Project Technician role is required to support the delivery of Lead Replacement programme in Suffolk, as well the potential to assist with the delivery of all the existing works streams such as: mains renewal, new mains, infrastructure maintenance and growth projects amongst others.

The role requires the successful candidate to drive the timely and safe delivery of activities.  The Project Technician will provide in-field advice, support on Lead activities, work in collaboration with contractors and internal stakeholders to ensure a smooth delivery of the project.

The postholder will monitor the quality of the workmanship, compliance with Water Regulations and enforce the high standards expected around the delivery on new water assets.  The Project Technician will initiate the co-ordination planning or interruption to supply process, working with the Water Networks team, to ensure no issues arise once the scheme is planned in. 

Key to the role will be ensuring all work is carried out safely and in accordance with risk assessments and method statements and being a visible presence across all our construction sites.  Site meetings with contractors, Project Manager, customer engagement are expected and therefore excellent organisational and communication skills are required.

There will be an expectation to support on the health and safety element with regards to construction activity and ensure contractors are complying to the desired standards.

The postholder will regularly be involved with Customer engagement, therefore, excellent interpersonal skills will be required whilst adhering to the company values and promoting the benefits of the Lead Programme to customers.

About you

You’ll have proven water network experience, ensuring best practice is followed in all construction works impacting the network.  Water Regulation experience would be advantageous along with knowledge of Northumbrian Water network design standards and service connection procedures. Customer service are essential for this role.

Furthermore, excellent customer service experience is expected with a proven ability to build relationships with customers, developers, colleagues and key stakeholders for the successful delivery of Lead replacement, service connections, new mains and infrastructure renewal projects. In addition to this, you will ensure that progress updates are reported to the Project Manager based on the project activity, you will be expected to also report any identified project risks that may impede the project operation.

You will need to be flexible to accommodate Customer and developer requests whilst ensuring delivery within DMEX and CMEX regulatory timescales.  A proactive, can-do attitude is a pre-requisite to ensure we deliver the best service to customers, developers and other stakeholders across the business. The ability to problem solve to ensure work can be delivered safely and on time, is also a required attribute.

Full training would be given to the right candidate. An understanding and appreciation of DMEX and CMEX would also be desirable.

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation.  We have our colleague network groups, including Rainbow Support Network (LGBT+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks too.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, and that female candidates are less likely to apply if they don’t have the full range of skills, however if you have some of the skills listed, we 'd encourage you to apply.

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.

Benefits to include, here’s just a few of them:

• Enhanced maternity pay

• Enhanced annual leave with additional special leave for Christmas Eve and New Year’s Eve
• Company pension scheme
• Digital GP
• Award winning wellbeing website
• Employee Assistance Programme
• Life assurance
• Qualification loans
• Professional subscription
• Buy and sell annual leave
• Discounts and cashback offers