Water Demand Strategy Manager

Water Demand Strategy Manager

Working hours Full Time, Permanent (plus out of hours standby)

Salary: Circa £77,500 p.a. depending on experience plus bonus and car allowance

Location Durham, Essex, or Suffolk

About the role

Are you passionate about reducing water demand across our whole operating region for the benefit of customers, communities, and the environment? We have an exciting opportunity to join our Water team as a Water Demand Strategy Manager to lead a professional team of people passionate about water efficiency and reducing water consumption in households, in businesses and through leakage from our own network. You’ll lead a range of activities from development of multi-year strategies and shaping behavioural-change campaigns through to overseeing the project work we do directly alongside our customers to help reduce their water usage. We have ambitious targets to meet across all aspects of water demand so there’s never been a better time to join us.

You’ll be a key member of the Water Service Planning leadership team influencing the operation of the whole Water directorate across Essex, Suffolk and the Northeast of England. We support all activities on raw water sources through to customers’ taps so if you’re keen to learn, enjoy working across a wonderful variety of topics, and are passionate about ensuring we manage our precious water resources sustainably then this is the role for you!

About you

You will ideally have a proven track record in leading successful teams and effectively transforming strategic targets into tangible delivery plans and executing these efficiently. We’re looking for someone who can motivate, inspire and support development of their team. We are looking for a strong leader able to influence senior colleagues; you’ll play an important role in supporting our operational teams deliver on challenging service commitments. We’d love to hear from you if you’ve got experience in water efficiency or leakage related roles but also welcome applicants who can challenge our approaches by bringing insights from relevant experience from another industry.

It’s important to us that you enjoy taking on challenges, like meeting new people and have a natural ability to effectively network across our organisation and within the industry to ensure we are aware of and reacting to changes that could impact or inform our approach. You will also have the ability to filter, prioritise, and analyse information from a variety of internal and external sources and produce high quality verbal and written reporting for use up to executive level.

It would be beneficial for you to have some operational background to ensure you have a breadth of understanding of assets and processes, but this isn’t essential. Additionally, this role will involve operational out-of-hours standby which will require strong problem-solving capabilities and the ability to remain calm under pressure.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 28 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.