Eyecare
Long service awards
Qualification loan

Metering Quality & Assurance Manager

Salary £33,480 - £41,850 depending on experience
Location Lowestoft, Suffolk
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a , Full Time vacancy that will close in {x} days at {xx:xx} BST.

Metering Quality & Technical Assurance Manager

Full Time – 37 hours

Permanent

        Salary – £33,480 - £41,950 (depending on experience)

Location – Lowestoft, Suffolk

 

About the role

 

We have an amazing opportunity to become our Metering Quality Assurance Manager reporting to our Metering Commercial Manager in our Metering Operations function. You will be responsible for overseeing and maintaining the highest levels of quality, safety and compliance across meter installation activity.

 

We’re looking for you to support the Metering Commercial Manager in the successful management of contract performance, compliance, and mitigation of commercial risk. To do this you will deliver training to new metering operatives (internal and external); conduct in person field checks to ensure meter installations are being completed to the correct standards and complete post install site inspections to assess quality and champion health and safety. Your role will be pivotal in supporting the wider Metering Operations function in  achieving the goal of incident free performance and the highest levels of customer experience. 

This is a hybrid office and field-based role which requires you to be visible in the field working side by side with both our field teams and partners to develop strong and effective relationships to ensure that there is a one team approach to delivering efficient, high quality, safety first metering related work.

 

About you

 

To be successful in this new role, we’re looking for you to have proven experience in field based technical activity either installing and maintaining assets or management of a team/s carrying out this work. Its essential that you can demonstrate experience of managing field-based audit and performance assessments which drive performance, action planning and recovery activity where required.

 

You’ll have experience of working collaboratively to drive exceptional performance against targets influencing others to deliver against common goals and standards.

 

You’ll have excellent data analysis and written/verbal communication skills with the ability to interact at all levels with both internal and external stakeholders.

 

About us

 

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer, we’re committed to having a diverse community represented across our business.

 

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

 

NWG at a glance:

 

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

 

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

 

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

 

Our benefits

 

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

  • Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
  • Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
  • Free access to local attractions.
  • A fantastic discount scheme, with savings on days out, shopping, travel and more.
  • Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
  • Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
  • Financial wellbeing support – access our community savings scheme, financial education and low-cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
  • Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

 

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.

We’re the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer
Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Christmas savings club

Discounts & cashback offers

Qualification loan

Alternatively, please sign in with...


Published

Not Published

Closing

in X days

{Expiry}