Network Performance Analyst

Network Performance Analyst

Location: Washington / Homeworking

Permanent

37 hours per week (flexible working arrangements will be considered)

Salary: £36,993 - £46,241 (depending on experience)

About the role

Are you passionate about the environment and data? We have an exciting opportunity to join our wastewater performance team as a Network Performance Analyst, where you’ll work with data collected from our newly installed river water quality monitors.

In this role, you will play a key part in ensuring the effective operation and maintenance of the wastewater network. You’ll manage and respond to alerts from river water quality monitors, as well as additional monitors across the network, helping to safeguard water quality and protect the environment. Ensuring compliance with permits and accurate environmental reporting will be a crucial part of your work, as you validate and collate regulatory data. Collaborating closely with operational teams and contractors, you’ll ensure high levels of monitor operability, directly supporting efforts to reduce pollution incidents and environmental spills.

With a strong background in wastewater and exceptional data analysis skills, you’ll provide key insights that help team leaders and managers make effective business decisions, identify areas for improvement, and maximise performance. Managing maintenance requests and alarms will also be part of your responsibilities, ensuring timely upkeep of our monitoring fleet and the efficient use of resources.

Reporting and presenting data to stakeholders will be a regular part of your role, so accuracy and clarity are essential. We’re also looking for someone with an innovative mindset, always seeking ways to enhance current processes and drive improvements. If you’re ready to make a difference and use data to protect our environment, we’d love to hear from you.

About you

We’re looking for someone with a flexible and proactive approach, able to prioritise tasks effectively in a fast-paced environment. While knowledge of the wastewater network and treatment processes is beneficial, it’s not essential as we’re more interested in your ability to collaborate, solve problems, and drive positive change.

As a strong team player, you’ll support others in decision-making, building effective relationships across teams and stakeholders. Your communication skills will be key, alongside a strong ability to analyse data and present your findings clearly. With excellent literacy, numeracy, and interpersonal skills, you’ll help us embrace innovation and continuously improve the way we work.

About us

Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. 

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

Please note this role may require a DBS to be completed prior to employment

Interviews will take place w/c 28 April 2025