Water Network Operative (Distribution Maintenance Operative)

Water Network Operative

Full Time - Permanent 

Salary Up to £35,957 (Up to £47,000 OTE) – including Company Van + Fuel Card

Location – Essex operating area (Dagenham, Southend, Hanningfield depots)

5x 8 Hour shifts Monday to Friday, leading to

4x 10-hour shifts Monday- Saturday

Participation in a contractual, out of hour’s standby rota

About the role

We have several fantastic opportunities for you to join us as a Water Network Operative based at our Hanningfield, Dagenham and Southend depots. As part of this role standby rota, we ask that applicants reside within a reasonable travel distance to our area of supply.

As a Water Network Operative, you will be working within the Network Services Team that has Health & Safety at the heart of everything we do.

Reporting to one of our Area Managers, you will be responsible for repair and maintenance on our distribution network of underground pipes and fittings,. Working safely, hygienically, and to a high standard to ensure compliance with Regulatory standards. and always delivering great customer service.

The work involves excavating in the public highway using multiple techniques, therefore previous experience is essential. Carrying out repairs and maintenance activities to our underground pipes and assets,  from fixing burst water mains through to installing stop taps – essentially always delivery great customer service by, keeping the water flowing to our customers 24 hours a day, 7 days a week, 52 weeks a year.

About you

This role will see you join a high performing team, taking responsibility for carrying out high quality repairs and maintenance to our distribution network. You will have a zero compromise to Health and Safety, following our “Everyone Home Safe Everyday” motto.

We want our customers to have clean, flowing water every minute of every hour of every day, so we need people who want to make a difference.,  You will be adaptable and work flexibly including participation in our out of hours standby rota.

You will have the ability to undertake excavations in the public highway using a range of different techniques and send and receive electronic work requests on electronic devices - such as an iPhone.

In addition you will have experience in maintenance and repairs of underground assets/ or similar.

You will be required to communicate with a variety of Teams across the business which means having good communication  skills with the ability to explain complex technical messages in a simple way is important. This is coupled with strong attention to detail and ability to listen to and act upon instructions.

Please note you must be able to meet the physical demand of the role with the ability to work outdoors in all weathers.

Ideally you will hold a An EUSR Hygiene card, Street works accreditation (NRSWA), Mini Digger qualification. In addition, conducted main layer and  service laying  training, deep excavation / trench support training.

This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. 

Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date. 

Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked

This role requires the successful candidate to undertake a DBS check

Here at Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation. 

We have our colleague network groups, including Rainbow Support Network (LGBT+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks too.

About us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply

NWG at a glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.